IT Services Built for Kenyan Businesses
From WhatsApp AI chatbots to full ERP systems — we build the technology that powers your operations. Every system is designed for how Kenya actually works.
Why Kenyan Businesses Choose Tijwa
Trusted by businesses across Nairobi, Mombasa, Kisumu and beyond
Get a custom solution design and quote within two business days
Cloud-hosted systems with monitoring and automated failover
Our Services
End-to-end technology solutions for Kenyan businesses — from concept to deployment and ongoing support.
WhatsApp AI Chatbot
AI-powered customer systems that handle enquiries, bookings, orders and M-Pesa payment links automatically. 24/7, no extra staff.
- ✓Natural language processing in English and Swahili
- ✓Instant M-Pesa payment link generation
- ✓Booking and appointment scheduling
- ✓Order management and tracking
- ✓Seamless handoff to human agents
M-Pesa Integration
STK Push, Paybill, Till and payment confirmation systems. Automated reconciliation and accounting sync. Kenya-native payment flows.
- ✓STK Push for instant customer payments
- ✓Paybill and Till number integration
- ✓Real-time payment confirmation webhooks
- ✓Automated reconciliation and reporting
- ✓Integration with QuickBooks, Xero and SAP
Mobile App Development
Custom Android, iOS and cross-platform apps with M-Pesa built-in. Designed for SACCOs, clinics, delivery and retail businesses.
- ✓Native Android and iOS development
- ✓Cross-platform with React Native and Flutter
- ✓Built-in M-Pesa and mobile money integration
- ✓Offline-first architecture for low connectivity
- ✓Push notifications and real-time updates
Website Development
SEO-optimised, mobile-first websites that rank on Google and convert visitors into customers. With M-Pesa and WhatsApp integration.
- ✓Mobile-first responsive design
- ✓SEO-optimised architecture and metadata
- ✓M-Pesa checkout and payment forms
- ✓WhatsApp click-to-chat widgets
- ✓CMS integration for easy content updates
Business Process Automation
Automate invoicing, approvals, reporting and customer follow-ups with intelligent workflows. Save 20+ hours per week.
- ✓Automated invoice generation and sending
- ✓Approval workflow automation
- ✓Scheduled reporting and dashboards
- ✓Customer follow-up sequences
- ✓Integration with existing ERP and CRM systems
Custom Software and ERP
SACCO management, clinic booking, CRM and bespoke business software. Built for how Kenya operates, not generic templates.
- ✓SACCO management and member portals
- ✓Clinic and hospital booking systems
- ✓Custom CRM with M-Pesa tracking
- ✓Inventory and supply chain management
- ✓Multi-tenant SaaS platforms
How We Work
Discovery
We audit your current systems and understand your business goals in a free consultation.
Proposal
Receive a custom solution design, timeline and transparent pricing within 48 hours.
Build
Agile development with weekly demos. You see progress every step of the way.
Launch and Support
We deploy, train your team and provide ongoing maintenance and feature enhancements.
Frequently Asked Questions
How much does a WhatsApp chatbot cost in Kenya?
A basic WhatsApp chatbot starts at KES 80,000 setup with KES 15,000/month maintenance. Our AI-powered chatbot with natural language processing starts at KES 350,000 setup with KES 45,000/month. All plans include integration with M-Pesa for payment links.
How long does M-Pesa integration take?
A basic STK Push integration takes 3–5 business days. A full Paybill, Till and reconciliation system takes 7–10 business days. We handle Safaricom API approval as part of the process.
Do you build apps for Android and iOS?
Yes. We build native Android and iOS apps, as well as cross-platform apps using React Native and Flutter. Cross-platform is more cost-effective for most Kenyan businesses. All our mobile apps include M-Pesa integration by default.
What industries do you serve in Kenya?
We serve SACCOs, clinics and hospitals, retail businesses, delivery services, restaurants, educational institutions, real estate companies, and professional services firms. Every system is built for Kenyan business realities including M-Pesa, low connectivity, and mobile-first users.
Do you offer ongoing support after launch?
Yes. All our services include post-launch support packages. Maintenance plans range from KES 15,000–50,000/month depending on the system complexity. This covers bug fixes, security updates, feature enhancements, and performance monitoring.
How do I get started with Tijwa?
Contact us via WhatsApp at +254 791 655 861 or visit our contact page. We will schedule a free consultation to understand your business needs and provide a custom proposal within 48 hours.
Ready to Build Your System?
Tell us your business challenge and we will design a solution within 48 hours. Free consultation, no obligation.